Each piece is custom made to order and is shipped out immediately when it is finished being made.
Our Expedited Shipping service takes an average of 5-7 business days to be delivered, after the item is finished being made.
*Please note, each piece is custom-made for you, to order - that being said, expedited shipping can sometimes take longer than 10 business days depending on the piece.
Once shipment has been completed, we will email you with a tracking number.
*If you ordered multiple items, they may be sent in multiple shipments - as we will send out each piece as it is ready.
You may return most new, unopened items within 30 days of delivery for a full egift voucher with
no expiration date. We'll also pay the return shipping costs if the return is a result of our error (you
received an incorrect or defective item, etc.).
You should expect to receive your egift voucher within 1 week of giving your package to the return
shipper, however, in many cases you will receive a refund more quickly.
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