PLEASE NOTE: ONLINE ORDERS DO NOT GUARANTEE WEAR DATES UNLESS OTHERWISE SPECIFIED
Majority of designs and styles featured on DollhouseBridesmaids.com require a minimum delivery period as they are made to order. Some designs and custom orders may require 2-14 weeks for production and delivery, however, we do have rush options available and if you require your dress urgently please email us on email@example.com PRIOR TO ORDERING
Your dresses are our priority! All orders are trackable* and require a signature upon delivery.
Delivery Charges – DHL
(2-7 working days with online tracking) All prices are in AUD:
1 -3 dresses - $25
4-6 dresses - $35
7-10 dresses - $50
10 or more dresses capped at $100
(a) POSTAGE AND FEES
Unless an item is confirmed to be faulty, postage fees, rush fees, and any taxes cannot be refunded. Return postage costs are the customer’s responsibility and will not be compensated for by Dollhouse Bridesmaids.
Any additional taxes that may be imposed upon receiving your item must be paid for by the customer. Dollhouse Bridesmaids DO NOT compensate for this.
Our orders are automatically processed so we regret that we are unable to make any changes or to your order after placement. Cancellations are not accepted. Please refer to our returns policy on our website.
(c) FAULTY/DAMAGED ITEMS
All our dresses are checked by our quality control team before they are dispatched. However, if your dress arrives damaged or faulty, please contact us immediately and we will resolve this for you promptly! Please be advised that we do not accept return drop offs and our online department is not open to the public. Online purchases cannot be refunded in store.
To make a return, please email our returns department to firstname.lastname@example.org and ensure your order number and name is attached
Once your return is received they will be quality checked and you will be notified of returns processing times. Thank you!
BOXING DAY SALE/ NEW YEAR SALE (EOY CODE)
1. wear dates are not guaranteed
2. One exchange per customer is permitted.
3. Orders may take up to 3 months to dispatch.
4. if you have an urgent order, please email us at email@example.com prior to purchasing to ensure we can get your order to you on time
5. Sale prices are NOT applicable to existing orders
6. NOT applicable to custom orders